Welcome to Spotlight Luxe (“Company”, “we”, “us”, or “our”). These Terms and
Conditions (“Terms”) govern your access to and use
of our website (spotlightluxe.com.au), services, products, communications, and any
associated platforms (collectively, the “Services”).
By accessing or using our Services, you confirm that you have read, understood, and
agree to be bound by these Terms. If you do not agree, you must not use our
Services.
You must be at least 18 years old and have the full legal capacity to enter into binding contracts. If you're accessing the site on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.
Spotlight Luxe offers premium digital services, including but not
limited to:
☆ Brand Identity
☆ WEB Development
☆ Public relations (PR)
☆ Social Media Management
☆ Lead System Development
All services are governed by project-specific contracts, proposals,
or onboarding documents.
All content, code, visuals, branding, and proprietary systems are
owned by Spotlight Luxe or its licensors.
You may not, under any circumstance:
☆ Reproduce, copy, sell, license, or redistribute any part of our IP
☆ Use our content in a misleading, defamatory, or competitive
context
☆ Reverse-engineer, replicate, or resell custom solutions delivered
by us
We reserve all rights not explicitly granted in these Terms.
All service fees are communicated clearly through proposals, estimates, or invoices shared prior to engagement. By
accepting our services, you agree to the pricing terms outlined and acknowledge the following:
☆ Payments must be made via bank transfer or any other method indicated on the invoice and agreed upon prior to project
commencement.
☆ All fees are quoted in advance and are subject to acceptance before any service is initiated.
☆ Work will not begin until payment has been received in full, unless otherwise agreed in writing.
☆ Spotlight Luxe reserves the right to withhold delivery, pause ongoing work, or cancel any project due to non-payment,
late payment, or payment disputes.
☆ Prices may vary based on project complexity, urgency, revisions, or scope adjustments.
☆ All payments are final and non-refundable unless explicitly stated in writing see our [Refund Policy].
Clients are responsible for ensuring payment is completed correctly and on time. Late payments may incur administrative
charges or project delays.
Due to the custom and intangible nature of our digital offerings,
all payments are final and non-refundable.
Clients are responsible for reviewing service scopes, deliverables,
and timeframes before purchase.
Spotlight Luxe is not liable for unsatisfactory results caused by
lack of client cooperation, inaccurate data, or strategic
misalignment initiated by the client.
You agree not to:
☆ Violate laws, regulations, or third-party rights
☆ Transmit malware, harmful scripts, or spam
☆ Interfere with platform functionality or data
☆ Misrepresent your identity or affiliation with any entity
We reserve the right to suspend access or refuse service for
violations.
Your data is governed by our [Privacy
Policy]. We collect necessary
information to operate, analyze, and improve our
Services. You agree to:
☆ Allow use of cookies, analytics, and marketing tools
☆ Accept communication via email or other platforms
☆ Consent to data handling in accordance with GDPR and Australia’s
Privacy Act
We may integrate or link to third-party services such as Google Analytics,
Brevo, or Meta platforms. We are not responsible for:
☆ Their data handling practices
☆ Outages, downtime, or content on those sites
☆ Any loss resulting from your interaction with those tools
Our Services are provided “as is” and “as available.” Spotlight luxe
makes no warranties, express or implied, regarding:
☆ The fitness, merchantability, or performance of any service
☆ Accuracy or reliability of any content
☆ Availability or uninterrupted functionality of the website
We do not guarantee specific results, leads, conversions, or growth
outcomes.
Spotlight Luxe will not be liable for:
☆ Indirect, incidental, or consequential damages
☆ Business interruption or data loss
☆ Client errors, misuse, or unauthorized acts
Our total liability shall not exceed the amount paid for the
relevant service within the last 30 days.
We reserve the right to terminate or suspend your access immediately
if:
☆ You breach these Terms
☆ You engage in abusive, unethical, or fraudulent activity
☆ Payment is reversed, disputed, or canceled after service
commencement
Upon termination, any rights granted under these Terms will be
revoked.
These Terms are governed by the laws of New South Wales, Australia.
Any disputes shall be:
☆ Resolved through good faith negotiations
☆ Escalated to mediation/arbitration before legal action
☆ Filed in competent courts located in NSW, Australia
We reserve the right to update these Terms at any time. Updates will be reflected by the “Last Updated” date. Continued use of the Services after modifications constitutes acceptance.
For legal inquiries, compliance requests, or complaints:
Email:
cri.casanovi@gmail.com